KAC171011031010 - Officer - Ticketing Sales

Organization: Kuwait Airways Job: Officer - Ticketing Sales
Division: Sales & Marketing Employment Type: Full Time - Permanent
Last date of application: 2017-11-11 Country: Kuwait,


Job Description:

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region.  Kuwait Airways employs over 4,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

The airline currently provides regular scheduled services to 36 international destinations in the Far East, Middle East, Europe and North America.  Kuwait Airways’ fleet of 23 aircraft currently consists of 5 x B777-300ER, 7 x A320-200CEO (completed delivery Q2 2015), 5 x A330s (completed delivery Q4 2015), 4 x A340-300, 9 x Boeing 777-200, and 1 x Boeing 747-400. Kuwait Airways will boast the youngest commercial airline fleet in the world.
Kuwait Airways is recruiting for the role of Officer - Ticketing Sales In this role, your tasks will include but not be limited
  1. Discusses fares and routes with customers and issues, reissues, endorses and reroutes tickets in accordance with established detailed procedures.  Includes accurately calculating fares, booking flights, filling in coupons and routing copies to proper files.
  2. Assists clients with routings, hotel bookings, fares information, seat selection, special meals, special handling for handicapped persons etc., and provides any other assistance as necessary.
  3. Reconfirms and/or cancels flight reservations for customers as requested.  Includes inputting required data in assigned computer terminal.
  4. Answers queries on the telephone regarding routings, bookings, fares, type of aircraft and other air travel related information.



Requirement:

  1. Completion of Secondary (12 years) education or equivalent.
  2. Two years experience in air ticketing, including 1 year of formal training.


Skills:

  1. Good knowledge of English.
  2. Knowledge of relevant computer system and keyboard skills.


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