KAC171011041015 - Communications Project Team Leader

Organization: Kuwait Airways Job: Communications Project Team Leader
Division: Information Technology Employment Type: Full Time - Permanent
Last date of application: 2017-11-11 Country: Kuwait,


Job Description:

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region.  Kuwait Airways employs over 4,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

The airline currently provides regular scheduled services to 36 international destinations in the Far East, Middle East, Europe and North America.  Kuwait Airways’ fleet of 23 aircraft currently consists of 5 x B777-300ER, 7 x A320-200CEO (completed delivery Q2 2015), 5 x A330s (completed delivery Q4 2015), 4 x A340-300, 9 x Boeing 777-200, and 1 x Boeing 747-400. Kuwait Airways will boast the youngest commercial airline fleet in the world.
Kuwait Airways is recruiting for the role of [Communications Project Team Leader]. In this role, your tasks will include but not be limited to:
  1. Directs  of personnel assigned to project team.  Performs supervisory duties and exercises financial authority at the level established by management for the position.
  2. Plans with assigned Manager the monitoring and maintenance of data communications lines and equipment.  Includes monitoring line traffic as displayed on control cabinets and modems and responding to visual or audio alerts of line malfunctions.  Ensures appropriate manpower is available.
  3. Reviews and analyses periodic user reports and studies problem areas, such as continually slow response times and recommends appropriate action.  Includes reviewing difficulties with software support personnel, contacting SITA personnel to compare with traffic flow for response time difficulties and recommending courses of action with user to remove bottlenecks or increase efficiency.
  4. Receives user requests via Section Manager for assistance in programme operation or line establishment.  Includes interactivity advising users through SITA link of format errors or other possible problems to correct.  Diagnoses equipment line failures through communication with user and may refer foreign area users to local SITA representative or contracted service maintenance technicians as appropriate.
  5. Provides a help desk facility as a first point of reference for users who are experiencing difficulty.  Includes liaising with users to ascertain problem and if possible resolves over the phone, takes further action as required in consultation with Supervisor.
     
     



Requirement:

  1. B.Sc. degree in Communications Engineering, or Electronics
  2. 6 years' experience in communications engineering and maintenance plus having major involvement in at least 2 projects.


Skills:

  1. Very good knowledge of English.


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